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My drop cable needs buried

New Poster

My drop cable needs buried

I had Comcast installed in February and still have an orange line running through my backyard. The tech told me it would be buried within two weeks
Official Employee

Re: My drop cable needs buried

Greetings! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day and staying safe out there. I apologize to hear that the line has not been buried as of yet. That's certainly frustrating. I would like to see what we can do for you. Can you please send me a PM with your first and last name so I may further assist you?


To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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