Community Forum

My address does not exist

Regular Visitor

My address does not exist

Trying to order services but xfinity does not recognize my address, though I can use my neighbor's address just fine to get pricings.

Expert

Re: My address does not exist

@SalamanderDan

Thank you for visiting the forums! 

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: My address does not exist

Hello SalamanderDan,

 

I can certainly check your address from here for serviceability. Can you private message me the address you want service at? To send a private message click on my name, then click private message me.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!