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Moving, self install option

New Poster

Moving, self install option

Hi. I'm moving in a few days and desire to transfer my existing comcast internet service. I went to the website but could not find an option for a self-install. I own my own modem and don't need help setting it up. How can I transfer my service without getting a professional installation?

Expert

Re: Moving, self install option

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not an employee.
Official Employee

Re: Moving, self install option

Hello __chia, a professional install may be required to bring services to your home due to the tap not being activated. I can check into this for you to see if self installation can be done, can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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