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Moving and product change

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Moving and product change



We are going to move from one to another city in CA.


1. What do we need to do to cancel our current service in our old home and when? We need service in our new home on 5/25/2018. Service at our old place may not stop before 5/21/2018.

2. We never use TV  - so part of our current service plan is completely useless for us. Are there plans for Internet ONLY?

3. We would like to go for 250 MBPS - we like to get confirmation that this speed is available at our new home and what the plan is going to cost.

4. People living currently in our home have xfinity home security - we might want to take over - depending on available options and pricing. Please make an offer.


Thank you very much.





Re: Moving and product change

I've asked a Comcast employee to help you. You should expect a reply in this thread. 

I am not an employee.
Official Employee

Re: Moving and product change

Hey Chris. I can help with your service transfer and take a look into the speed options in your area (as well as look into an internet only plan). Please send me a private message with your full name, address, and account related for number for more help.