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Moving Comcast service to new utility pole

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Moving Comcast service to new utility pole

Comcast service needs to be moved to the new utility pole so that the electric company can remove the old pole.  I have read other posts but did not see any info on how to make arrangements.  Please respond with contact information on how to proceed.

Official Employee

Re: Moving Comcast service to new utility pole

Hello, JH67. Welcome to the Xfinity Forums!

I can absolutely help you with the process of getting your services relocated to a different pole. Please send me a private message with your first and last name so I can assist. 

 

To send a private message, click my name "ComcastTambrey", then click "send a message".


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Moving Comcast service to new utility pole

JH67, I'm glad our teams were able to help get your utilities re-located quickly. Please feel free to reach back out to us at any time if you need help again in the future. We are always here to assist. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!