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Movie Rental

New Poster

Movie Rental

I ordered a movie for my granddaughter to watch ( Incredables 2) but it never played. It kept showing the dotd like it was loading and that is as far as it got. 

I would like my account credited for the cost of the rental that I never received.


Thank you

Bronze Problem Solver

Re: Movie Rental

Hello, I apologize for the inconvenience and I would like to assist you from here with this charge. Please send me a private message verifying your full name exactly as it's listed on the billing statement. To send a private message click on my name, then click "Send a message".

I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
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