Community Forum

Moved to new address

Regular Visitor

Moved to new address

tired to order service and was told their is a block on my current address?

Expert

Re: Moved to new address

It means the previous tenant owes Comcast money. To get service, take a copy of your lease or purchase agreement to your local service center. You'll also need picture ID. https://www.xfinity.com/support/service-center-locations/ They will lift the block for you and you can order service at that time. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.