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Move the lines to a newly installed electric pole

New Poster

Move the lines to a newly installed electric pole

I recently had a new electric pole installed.  The old pole is falling over.  The cable lines need to be moved from the old pole to the new pole.  Who can I contact?

Official Employee

Re: Move the lines to a newly installed electric pole

 

Hello ml8704, I can assist you with getting your cable lines moved. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?


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New Poster

Re: Move the lines to a newly installed electric pole

I private messaged the person in the response to my request and have not heard anything.  Please provide an update.

 

Thank you.

Expert

Re: Move the lines to a newly installed electric pole

I'm not sure of @ComcastAmir 's work schedule, but typically he will respond when he is back in the office.


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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Official Employee

Re: Move the lines to a newly installed electric pole

 

ml8704 wrote: I private messaged the person in the response to my request and have not heard anything.  Please provide an update.

 

Thank you.

 

I apologize but I have not yet received a PM from you, I sent a PM to get this addressed right away. Please reach back out to me there for further assistance. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!