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Modifying Services

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New Poster

Modifying Services

Hello,

 

I am trying to adjust my services: remove the TV and select Internet only. It seems impossible to get in contact with anyone on the phone; waited hours only to have an empty line with no one answering. The website doesn't seem to work and wants me to contact a rep. This is my last resort to contact someone from the forum.

 

Thank you,

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Official Employee

Re: Modifying Services

Hi there, lklhoa. 

I would like to touch base and reach out to make sure you were helped. Thank you for your patience and for visiting the forums. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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