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Modem lost / missing

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Modem lost / missing

I moved about a month ago and thought everything was fine.

April I asked my roommate, whom had a car unlike me at the time, to return a broken modem. He said he would. And the modem was no longer at the apartment.

Not I find out they never recieved the modem and I am being charged for it.

What do I do if he returned it or lost it, but i cant prove that?

The woman from xfinity on the phone said i would have to pay 100usd every month until i bring it in. I am freaking out!