Modem Upgrade

[MWalther]

Another bate and swith, Comcast told me that:

"There's no cost to update your equipment, plus we'll waive shipping and handling fees for your Self-Install Kit. "

After talking to comcast to order new modem, I gave verbal authorization that confirmed no costs and continued subcription at same rate.

After they sent me the new modem, Comcast refused to ativiate it unless I authorized a rental fee that I never paid in the past.  

[Nerdburg]

I guess you should be happy that you got a free rental for however many months. Not really a "bait and switch" though, just a billing snafu in your favor. 

[MWalther]

Not happy, waiver of the rental fee was the incentive for premium package subscription.  Bait & Switch.