Modem Question: Have voice service, but don't use it
Sorry if this has been answered before, but I've been endlessly searching for an answer.
I have bundled service (because for whatever reason, it's cheaper). I don't use the voice. I would like to connect my own modem to end the rental I've been paying for years. Do I HAVE to purchase a modem that is compatible with voice? Specifically, I am considering Netgear CM500.
I tried to call the "Status Center" for help, but the agent was fixated on selling me a protection plan for $80. FInally had to hang up on her.