The cover from cable utility box on our lawn is missing and just has an orange bag on it, but there is no clear way to report this or contact an agent online for service.
Typically, Comcast does not use the orange plastic temporary covers for their service pedestals. You are more likely looking at a telephone pedestal and will need to contact the local phone company to have that repaired.
Hi shuma001, I can get your utility box covered with a new pedestal cover. Please send me a private message with your full address and account number by clicking my name (ComcastAmir) and then clicking "private message me" and we can get started.