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Manage My Plan

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Manage My Plan

I have been trying to change my plan for an hour.  Was on the phone with two different reps in Honduras who tried but referred me to 'Manage Your Plan" online, which tells me to call.


At the rates you charge, this is unacceptable.  I don't have hours to waste while Xfinity plays games.  Xfinity should be called Infinity for the endless hoops and loops. 


I need to move my plan to Performance Plus Internet Only $29.99.  I don't need the janky Instant TV, which has no app for LG. I don't need an overrated Boost.  I don't need to pay $90 like I am.  My GF down the street has Performance Plus Internet for $29.99.


How can you make this happen? 


Unhappy Xfinity.