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Malfunctioning public hotspot

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Malfunctioning public hotspot

How on earth would I report a malfunctioning XFINITY/xfinitywifi/CableWiFi public hotspot? I mean one of the outdoor ones on a utility pole. There is one located right near where I do a lot of business (freelance tech), and it has had an issue for a while. It instantly rejects association requests, no matter which SSID I use. I reckon it just needs to be rebooted. Smiley Happy  It's in Minneapolis MN and its MAC addresses are 00:0d:67:9b:c6:45, 46 and 47 in case someone who's reading can just report it to the appropriate department. It'd be nice to have it back because it's saved me a lot of data.