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Make changes to service online.

New Poster

Make changes to service online.

It's 2018 and I still can't view, compare or change my services online. I don't want to make changes on the phone and I don't want to talk to a customer service rep VIA chat. I am familiar with the internet and I know what I'm looking for. It's ridiculous that i can't just sign in and review my own account. Verizon isn't like this. Just saying.
Official Employee

Re: Make changes to service online.

I can certainly check and see what we have to offer, can you verify your account with me? To protect the privacy of your account, can you provide your full name, and the full account number or phone number associated with the account? To send a private message click on my name, then click private message me.