Feeling like this loyalty thing is not actually for the loyal customers. I've been a customer since they took over from AT&T in the mid 90's yet my discount of $10 was arbitrarily removed and I have been told, "Too bad. Nothing we can do for you".
I'm a senior citizen on fixed income and only have internet and phone because I can't afford the TV.
Wishing something couald be done for me, I just cannot afford these increases.
Keep us up to date..as I will be off vacation hold about April 1 and I'm talking to metronet which may or may not be in your area but they have attractive packages. Comcast is good quality, but getting too pricey
Hello @Gladelm & @larcher, thanks for reaching out about your billing concerns and we truly appreciate your loyalty to us! I apologize about the long delay but I would love to check for any available promotions. Can you please send me a Private Message including the full name as it appears on the account and your full name if different?
To send me a Private Message, please click my name “ComcastAmira” and click “send a message".
@Gladelm & @larcher, I did not receive a private message or hear back from you on here, so I will be locking this thread. Please be sure to send me a private message if you still need assistance with this billing concern. Please create a new Public post if you need assistance with any new issues or concerns. Thank you and we appreciate you being the best part of Comcast.