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Lowering Services To Phone Only

New Poster

Lowering Services To Phone Only

I need to speak with someone who can, or will cancel all of my services except for phone. The last representative was useless, tried wrangling me into a contract. If I can't get an acceptable resolution, I will drop the service all-together.

Expert

Re: Lowering Services To Phone Only

Thank you for visiting the forums! Sorry to hear about your issues. 

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Lowering Services To Phone Only

 

bradleyk60, let's get you into a Comcast voice service only package. 

Please send me a private message with your full name, address and phone number tied to your residential services for help. Just click my name and then click private message me.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!