Community Forum

Lower bill

Regular Visitor

Lower bill

I have X1 box on 1 TV, regular HD box/service on a 2nd TV.  I also have internet service at the "blast" level.  My promotional period just ran out and my bill has gone up nearly $25.   How can i get this bill back to where it was?   A new promotion?  i have also considered swaping out X1 box for DVR, hoping that it might be an even swap on costs.   Suggestions?


Official Employee

Re: Lower bill

 Hello, and thank you for reaching out to us. I would be happy to check and see if there any available promotions for you if you would like. To protect the privacy of your account, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.