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Lower My Bill Please

Regular Visitor

Lower My Bill Please

I have tried multiple times to talk to customer service at Comcast and lower my bill, but they will not help.  They tell me because I am an existing customer I don't qualify for promotions and I must pay retail price to drop my premium channels.  HELP!  I can't afford my monthly payment anymore!

Expert

Re: Lower My Bill Please

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: Lower My Bill Please

Hello rmarzock. I can assist with reviewing your account for lower cost options that may be available. Please send me a private message and include your full name, service address, and account number so I can assist you. 

Expert

Re: Lower My Bill Please


@ComcastJoeTru wrote:

Hello rmarzock. I can assist with reviewing your account for lower cost options that may be available. Please send me a private message and include your full name, service address, and account number so I can assist you. 


@rmarzock To send a Private Message click on ComcastJoeTru's name in his message above and then click on Private Message Me.



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

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