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Low-hanging wire

Regular Visitor

Low-hanging wire

The cable that provides our house with Xfinity has come loose from the pole and is hanging low across our driveway, at about eye level. What is the best way to have a tech out to fix this?

Official Employee

Re: Low-hanging wire

Hi @mspiegel


Thanks for posing to the Xfinity Forums! You've come to the best place for assistance in getting the drop raised. Can you please send a private message with your first and last name as it appears on your account? To send a private message, click on "ComcastChe” and then click “send a message."  

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