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Low hanging wire

Frequent Visitor

Low hanging wire

Our cable/internet wire is too low and is touching our roof. Where do I report this?

 

thanks

 

h-

Official Employee

Re: Low hanging wire

Welcome to the Xfinity Forums hlx94025!

I would love to help you get that line raised as quickly as possible. Can you please send me a private message with your first and last name so I can help get this taken care of?

 

 

To send a private message, click my name "ComcastTambrey", then click "send a message".


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Frequent Visitor

Re: Low hanging wire

I clicked on your nameas indicated but then I could not find a way to send you a private message?????

Frequent Visitor

Re: Low hanging wire

Ok now the Send Message button showed up....

Official Employee

Re: Low hanging wire

hlx94025, I'm glad to hear the Send Message button is available to you now. I have received your message and I will follow up with you there. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
New Poster

Re: Low hanging wire

We have low hanging wire front of house and half peat over drive way and need assistance