Welcome to the Xfinity Forums hlx94025!
I would love to help you get that line raised as quickly as possible. Can you please send me a private message with your first and last name so I can help get this taken care of?
To send a private message, click my name "ComcastTambrey", then click "send a message".
hlx94025, I'm glad to hear the Send Message button is available to you now. I have received your message and I will follow up with you there.