We have a low hanging wire in front of our house (about 4 feet off the ground and getting lower every day) that we thought was the electric company's, but that they indicated was a cable wire instead. I assume this is a Comcast wire - can someone come out to adjust it? Let me know if you need additional information - I'm not sure if this forum will connect a Comcast rep to my account info, address, etc. Thank you!
Hi rflynn2013 -- We can come out to raise that cable to it's proper height. I can help get a job scheduled for that. Please send me PM with your name, full service address, and either phone number or account number for authentication. I'll be able to get a job created with this information.
Click my name (ComcastZach) and click Private Message Me.