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Low hanging cable wires In backyard

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New Poster

Low hanging cable wires In backyard

The cable wires in my backyard are hanging so low I can touch them! This is an extremely dangerous situation for my family and especially my young children who play in the backyard. Please have someone adjust them immediately.
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Official Employee

Re: Low hanging cable wires In backyard

Hello @Gmanuel, thanks for reaching out to our Digital Care Team through our Forums page. We appreciate you being a customer with us and we absolutely want to get this hazardous line raised ASAP. We definitely do not want anyone to get hurt. I would love to assist you with submitting a request to get someone out to raise this line. 

 

Can you please send me a private message including your first and last name as it appears on the account? 

 

To send me a Private Message, please click my name “ComcastAmira” and click “Send a message". 

 


I am an Official Comcast Employee.
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