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Low hanging cable wires In backyard

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Low hanging cable wires In backyard

The cable wires in my backyard are hanging so low I can touch them! This is an extremely dangerous situation for my family and especially my young children who play in the backyard. Please have someone adjust them immediately.
Official Employee

Re: Low hanging cable wires In backyard

Hello @Gmanuel, thanks for reaching out to our Digital Care Team through our Forums page. We appreciate you being a customer with us and we absolutely want to get this hazardous line raised ASAP. We definitely do not want anyone to get hurt. I would love to assist you with submitting a request to get someone out to raise this line. 


Can you please send me a private message including your first and last name as it appears on the account? 


To send me a Private Message, please click my name “ComcastAmira” and click “Send a message". 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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