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Low hanging cable line

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Low hanging cable line

There are very low hanging cable wires from the telephone pole run diagonally to our back porch area. How can I reach someone to tighten these up. I have tried Comcast customer service but can’t get to the right department.
Expert

Re: Low hanging cable line

kathytwin.

 

Your issue has been escalated to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.

Official Employee

Re: Low hanging cable line

 

kathytwin, let's get someone out there to take a look at those lines. 

 

Please send me a private message with your name, address and phone number for help. 

 

KenF