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Low hanging cable line

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Low hanging cable line

Recent storm has caused the comcast cable line on my backyard to hang low, creating a possible hazard. I did not find any customer service phone number for this kind of support. Can anyone here help?

Thanks.

 

Update: I just contacted support via chat, and they are sending someone tomorrow to come over and fix it. I'll update the status later.

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Admin1

Re: Low hanging cable line

Hi manojit -- I can help get a crew out to raise that line. Please send me a PM with your name, full address, and either phone number or account number for authentication purposes. I will also need to know if any special access is needed for the crew such as if there is a locked gate.

 

Click my name (ComcastZach) and click Private Message Me.