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Low Hanging Cable Wire across my house and Driveway

New Poster

Low Hanging Cable Wire across my house and Driveway

I contacted support through chat today but I dont have a lot of confidence since its a Saturday and the chat agent was from another country. There are low hanging cable wires coming across my driveway and house that can easily be clipped or taken down by a large high vehicle or truck. A comcast installer on a prior job in the neighborhood in the last few days mentioned to me that the cable wires shouldve never been run across my property and now they are basically blocking my driveway since they have loosened up from their position. What can I do to have this taken care of ASAP?

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Expert

Re: Low Hanging Cable Wire across my house and Driveway

Thank you for visiting the forums! Sorry to hear about your issues.

I've asked an employee to assist you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Low Hanging Cable Wire across my house and Driveway

 

snumberg, let's address those hanging wires. Please send me a private message with your full name for assistance. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!