Community Forum

Looking to upgrade my speed

Highlighted
Regular Visitor

Looking to upgrade my speed

Hello,

 

I'm looking to upgrade my internet speed. All the packages I see online require phone but I'm not interested in phone service.  I see a package for NEW customers that's 200 mbps plus 10 channels for $65 per month but I don't see it as an existing customer. Having been a customer for 10+ years there should be a way for me to get this package. Please advise.

 

Thanks.

Highlighted
Official Employee

Re: Looking to upgrade my speed

Hey, abushnaq! Thanks for reaching back out to us on the forums. I would like to look into this again for you. Since you already sent a PM, I will continue to assist you through there.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!