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Looking to manage my plan options

New Poster

Looking to manage my plan options

Hello,

 

As the ability to manage one's plan online is still not working properly, I'm hoping to begin the process of seeing what upgrade options I have for a plan through these forums. Will a comcast employee please message me so we can start discussing options?

 

Thanks!

 

 

Expert

Re: Looking to manage my plan options

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Looking to manage my plan options

Hello masema. I can assist with accessing your account and going over the upgrade options with you. Please send me a private message and include your full name, service address, and account number so I can access your account.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!