I have ave been a customer for over 20 years, and tonight I think I have reached the point of canceling my cable tv services. My bundle pricing went up nearly $30 with my latest bill, and two calls with customer service left me feeling that xfinity’s response is simply “too bad”.
If I were a new customer, there are several less expensive options with the same or better channel lineups. The lack of help from customer service was truly noticeable compared to previous times I’ve called. Is this truly the direction xfinity has chosen to go?
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