Community Forum

Long time customer needing help. Ready to cancel.

Frequent Visitor

Long time customer needing help. Ready to cancel.

To be honest there will never will be any special offer pricing for existing long time customers. These offers only apply to NEW customers.  Is there a manager that can give a better rate to retain my account. If not connect me to cancellation department. Please forward.

 

Official Employee

Re: Long time customer needing help. Ready to cancel.

 

Hello 1forvenice, thank you for creating a post. I can assist you with finding a better deal for your services, to get started please send me a private message with your full name by clicking on my name (ComcastAmir) and then click "Send a message".


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
Frequent Visitor

Re: Long time customer needing help. Ready to cancel.

 

 cancel last reply ......

Frequent Visitor

Re: Long time customer needing help. Ready to cancel.

bump .......

Official Employee

Re: Long time customer needing help. Ready to cancel.

 

Hi 1forvenice, I replied to your private message. Please reach back out to me there for further assistance. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!