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List of modems

New Poster

List of modems

I received a letter saying that I need to purchase a new modem due to increased internet speeds. I went to mydeviceinfor.xfinity.com to view the list of certified modems. It had a toggle listing the speed required. Can you please tell me what speed is needed for this update. 

 

Thank you

 

 

Official Employee

Re: List of modems

Hi Kimdidier, I can review which modem is needed for your speeds and help point you in the right direction.  Can you please send me a private message with your account information (your neam, address and account number).

 

thank you