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Line low to the ground after branch

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New Poster

Line low to the ground after branch

Hello, a giant branch struck your line, and now its VERY close to the ground. Who do I contact?
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Frequent Visitor

Re: Line low to the ground after branch

you would need to contact tech support at 8002662278 and they will create a ticket to  the field to have it cared for 

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Expert

Re: Line low to the ground after branch

Thank you for visiting the forums!

I've asked an employee to assist you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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Official Employee

Re: Line low to the ground after branch

Hi, Thaack. We appreciate you posting here for support. I would be happy to open the request for you here, as well. In order to do please, please send me a private message with your first and last name, plus the best contact number for you. I will get everything started from there. Thanks! 

 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!