Community Forum

Line hanging low

New Poster

Line hanging low

Hi, some technicians were in my backyard yesterday and installed two new large cable lines along the entire back of my yard.  The lines are 5 feet off the ground.  The lines need to be tightend up so they are up with the rest of the lines running overhead.  


Official Employee

Re: Line hanging low

Greetings, @commonroc76! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day and staying safe out there. I apologize to hear that these lines are hanging so low at this time. I would like to look into this and make sure we get this corrected. Can you please send me a PM with your first and last name so I may further assist you?


To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!