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Line hanging low

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New Poster

Line hanging low

Hi, some technicians were in my backyard yesterday and installed two new large cable lines along the entire back of my yard.  The lines are 5 feet off the ground.  The lines need to be tightend up so they are up with the rest of the lines running overhead.  

Thanks

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Official Employee

Re: Line hanging low

Greetings, @commonroc76! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day and staying safe out there. I apologize to hear that these lines are hanging so low at this time. I would like to look into this and make sure we get this corrected. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


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