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Line burial

New Poster

Line burial

I need to get my Comcast line buried. In October 2017, I was told my line would be buried in a few weeks. It never happened. When can I get my line buried?

 

Expert

Re: Line burial

@Mbauer11

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Line burial

Hi Mbauer11. Thanks for joining the Xfinity Forums and for creating your first post! We are glad you're here.

 

I can assist with alerting our local tech ops team to the cable that needs to be buried. To get started, please send me a private message and include your full name, service address, and account number so I can access your account. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!