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Line Bury

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Line Bury

Long Story here, I moved to a new house and wanted to transfer my service. My new house came up with no problems on serviceability. 

Tech came out and said my house to the comcast box was 220 feet and scheduled a line bury. The contractor came out and asked if I had approval to run the straight line to the box in the adjecent lot. I said not yet lets measure at the easement. The easment came back at 409 feet. During this time I got approval to bury the line in the adjecent lot. Comcast corporate came back and said the could not service my house. I even brought up the 220 feet and the approval and they were still trying to say my house was not servicable and needed a plant extension.


Who else do I need to speak with at corporate?