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Lied to about data cap

New Poster

Lied to about data cap

Switched from proformance starter $20 a month , to gogbjt internet $115 a month. All under the influence of a costumer service rep who told me it was unlimited data. Spent the money for the “install” which I could’ve done myself with Comcast over the phone, then was told I needed a new modem. Then I got a notification that I about data ...... what is the point of having gigabit internet if it’s all capped at 1tb? Has anyone else been lied to?
New Poster

Re: Lied to about data cap

I've just started getting popups for the data cap, I'm guessing there is a clause that says they can change the agreement at any time.  I was sold on the gigabit service as I was paying previously for unlimited data and would save money by moving to the gigibit plan that had(as im guessing they removed it) unlimited data.

 

I'll find out once the bill comes as it says I'm on my first month where I will not be charged.  

 

 

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