Community Forum

Letter of Complaint

New Poster

Letter of Complaint

I would like to send a letter of complaint to Comcast corporate. I have the address to send it to, but I would like to know to whose attention I should bring it. That is, whose name should I put on the attention line?

Expert

Re: Letter of Complaint


@jacquen wrote:

I would like to send a letter of complaint to Comcast corporate. I have the address to send it to, but I would like to know to whose attention I should bring it. That is, whose name should I put on the attention line?


Your issue has been escalated to the Comcast Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.

 

In the meantime, please do not send a PM to any Official Employee because it is against Forum Guidelines to do so unless they request it.



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
New Poster

Re: Letter of Complaint

Or which department. 

Official Employee

Re: Letter of Complaint

Hello jacquen. You can send the letter to our corporate office address without an addressee and without a department. We read all mail and sort to the correct department accordingly. 

 

If you need any assistance with your account or services, I can help just as well. Please feel free to send me a private message and include your full name, service address, and account number so I can assist you.