Community Forum

Late fee charge

Regular Visitor

Late fee charge

Is there anyway to waive the late fee? I thought I paid the bill in December but the holidays thru me off. I paid as soon as I remembered which was 5 days later.
Official Employee

Re: Late fee charge

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and  full service address. You can private message me by clicking my name and clicking private message.