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Late Fee on bill - COVID-19

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Late Fee on bill - COVID-19

Hi,

I saw that a late fee was applied to my next bill and I would like to know if that could be waived. I am having trouble paying my bills on time right now as I do not have a job. I have always paid my bill on time and I am asking that you please waive the late fee on my account. I just made payment through my bank yesterday.

 

Thank you