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LINE DOWN

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sreilly12986
New Poster
‎04-10-2018 03:00 PM

LINE DOWN

Line down.  Location of my account.  Line is still connected to poles and no service is impacted but the line is less than 5 feet above ground and is blocking my driveway entry/exit.  Please forward the information to the correct department to fix this.

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Nerdburg
Expert
‎04-10-2018 03:04 PM

Re: LINE DOWN

I've asked a Comcast employee to help you. You should expect a reply in this thread. 

I am not an employee.
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ComcastAmir
Official Employee
‎04-10-2018 11:51 PM

Re: LINE DOWN

 

Hello sreilly12986, I can get a tech out to raise the cable line for you. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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birdtime
Regular Visitor
‎08-07-2018 02:55 PM

Re: LINE DOWN

Evelyln <Edited for personal information>

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