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Itemized Bill

New Poster

Itemized Bill

I have the triple play plan and need an itemized bill so that I can be reimbursed for phone service by my employer. Does anyone know how I can get this? Customer Service was no help when I called in.
Official Employee

Re: Itemized Bill

Hello S_Smartt. We provide our bundled services as a bundle price for Triple Play customers. Unfortunately we do not break this bundle package down by item or by service. We can guide you to your products and services rate card where our regular prices are listed for each product/service we offer. This rate card is printed on the last pages of your billing statement on occasion. 

New Poster

Re: Itemized Bill

How can I get  rate sheet for the current year?

Official Employee

Re: Itemized Bill

Hi Jetmech-hawker, 

 

A copy of the 2018 rate card is available at your local service center. They are also sometimes printed on the last few pages of your monthly statement.