Xfinity keeps trying to bill me on XF mobile, when I DO NOT HAVE AN ACCOUNT with XF Mobile, I cancelled last December.
I have tried repeatedly, on chat and on phone to stop this.
I have finally just cancelled my entire credit card to make you stop doing this.
Even though I have proof, and many copies of chat transcripts agreeing that I no longer have an account, XF continues to bill me. What you are doing is illegal, and now I've cancelled my credit card to make you stop it.
Thank you for using the Xfinity Forums to bring this to our attention. I'm sorry for the experience you're having. I can understand why this would be an inconvenience and would like to investigate further to see how I can help. Can you please send me a private message with your first and last name as it appears on your account? To send a private message, click on "ComcastChe" and then click "send a message."