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Issues with new Xfinity connection

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Issues with new Xfinity connection

Hi,

I am having a lot of trouble with my new Xfinity connection. I tried calling the customer care and they helped my troubleshoot and it worked and the internet went again after a while. I tried the same with chat and they kept saying the same things. I am still not able to connect and it's been a while day now with sporadic connection. Is there a way I can raise a proper email complaint with pictures?