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Is the XB7 available?

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Silver Problem Solver

Is the XB7 available?

I would like to replace my XB6; rental goes up next month, so I would like to upgrade if it is the same rental.


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I am just a customer, volunteering my time to help other customers here in the Forums.
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Expert

Re: Is the XB7 available?

I want one too.

https://www.dslreports.com/forum/r32469291-Equip-New-XB7-Technicolor-CGM4331COM-Wireless-AX-Wi-Fi-6

From what I’ve gathered from there it’s only select markets currently.

Xfinity xFi Gateway 3rd generation. Available only as a pro install right now as part of a limited market trial. It’ll be launched nationally in 2020.

Test markets:
Greater Chicago region: gigabit, extreme pro and extreme speeds
Greater Boston: Gigabit, Extreme Pro and Blast!
Mountain West area of west Division: Gigabit, Extreme Pro and Blast! Pro

Not sure if it changed from the time the post was made.

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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Silver Problem Solver

Re: Is the XB7 available?

Thank you for that information.


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!
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Regular Contributor

Re: Is the XB7 available?

apparently they should be available (publicly) by the end of the month (as per articles I see online) and I plan to switch to one
Here’s the link https://www.theverge.com/platform/amp/2020/1/6/21035595/comcast-wifi-6-new-router-gateway-xfi-advanc...
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Expert

Re: Is the XB7 available?

From the latest I heard, is that they just started the trials for the XB7 and they may not be fully available yet until about mid to late 2020

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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: Is the XB7 available?

I was chatting with an online rep. I asked about the xb7 and he/she said it was available that they could either email to me for 15 dollars (which I declined) or it would be available for pick up at my nearest store . When I drove to the store the person helping me looked confused and said she didnt know when the were getting any
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New Poster

Re: Is the XB7 available?

Xfinity customer service told me it was available at my local store after I drove to the store the rep. said she didn't even hear aboutxb7 and did not have any information.  Xfinity is good about increasing prices but provide mediocre


@Jtal88 wrote:
I was chatting with an online rep. I asked about the xb7 and he/she said it was available that they could either email to me for 15 dollars (which I declined) or it would be available for pick up at my nearest store . When I drove to the store the person helping me looked confused and said she didnt know when the were getting any


service.

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New Poster

Re: Is the XB7 available?

I have friends within Comcast and I've been trying to get my hands on the XB-7 modem myself here in Michigan. From everything I know, its not in mass-market yet, its getting rolled out in stages in different areas. They said that it will be sometime in the 1st quarter of 2020 (By March at the latest). I also heard from my friend and also a rep at the local Xfinity store that they should be getting some in about the 3rd week of January!
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Regular Visitor

Re: Is the XB7 available?

Just got one ordered today 

live in boca Raton Florida 

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Regular Contributor

Re: Is the XB7 available?

Did you order by phone? Let me know if you receive the XB7
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Regular Visitor

Re: Is the XB7 available?

No I did it through chat customer service, send it to me should be here 3-5 days...

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New Poster

Re: Is the XB7 available?

I'm betting they sent you an XB6.  That's what happened to me the last time I ordered an upgraded modem.

 


@MAttHEATLifer wrote:

No I did it through chat customer service, send it to me should be here 3-5 days...


 

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New Poster

Re: Is the XB7 available?

I just chatted with an Xfinity agent who said the xb7 will be available within a month.
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Regular Contributor

Re: Is the XB7 available?

Did the modem come to you yet? And was it and XB6 or XB7?
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Regular Visitor

Re: Is the XB7 available?

Still haven't arrived yet will let you know once it does 

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New Poster

Re: Is the XB7 available?

Have you received the xb7 yet?
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Frequent Visitor

Re: Is the XB7 available?

Which Plans will XB7 Be allowed to rent for?

 

Extreme Pro

Extreme 300

Gigiabit?  

 

Read in another forum only for Gig+ speeds,  i hope thats not the case as so anxious to replace my older Rental Arris TG1682G gateway with  nice XB7 i so hope in the future

 

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Regular Contributor

Re: Is the XB7 available?

Any plan over 300 megs if I’m not mistaken however they could at first limit it to gig speed! Due to supply if they don’t have enough
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Contributor

When is the new xfi gateway router with WiFi 6 coming out?

Anyone know when the new xfi gateau router with WiFi is gonna be released? Hear at end of January. Anyone have it yet?