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Is it possible to downgrade to Internet Only

Regular Visitor

Is it possible to downgrade to Internet Only

Hello,

 

I am a longtime customer, and I really need to downgrade to Blast Internet only. I have talked with several agents on the phone, and they all quoted an internet only price of $108 which is ridiculously high. I'm currently dealing with thousands of dollars in home damages resulting from Hurricane Michael, and I really need to get this bill lowered or completely drop the services. Please help!

Official Employee

Re: Is it possible to downgrade to Internet Only

Hello, Dee_Ross. I can look into billing options for you. 

Can you please private message me your full name? Thank you for posting to our forums. 

To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side. 
 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Is it possible to downgrade to Internet Only

I am glad I could help out. Thank you for being apart of out Community Forums! 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!