Seems like they have some supply problems with the iPads. It's probably just back ordered.
I've asked a Comcast employee to help you. You should expect a reply in this thread.
Hi Comber3997, I can help look into this for you. Please send me a private message with your full name.
Hi Comberr3997, thank you for working with me through private message and glad I could help get an Ipad sent out. Please reach back out if you still need assistance.