Did you record the order number? Was there an email or any confirmation of the order? If you have an order number or date of the order, what does Customer Service say?
Last I heard they iPads where on backorder, so there may be some delays.
Thank you for visiting the forums!
I've asked a Comcast employee to check on your order. You should expect a reply in this thread.
Hi GretaZerman, I can review this further on my side. Please send me a private message with your account information (your name, and phone number).
Hi Greta_Zerman, thank you for working with me through private message and please reach out if you still need assistance.