Community Forum

Ipad

New Poster

Ipad

I ordered an ipad weeks ago and havent heard a thing?

Regular Contributor

Re: Ipad

Did you record the order number?  Was there an email or any confirmation of the order?  If you have an order number or date of the order, what does Customer Service say?

Joe V
(not a Comcast employee, just another paying customer)
Expert

Re: Ipad

Hi @Greta_Zerman

Last I heard they iPads where on backorder, so there may be some delays. 

Thank you for visiting the forums! 

 

I've asked a Comcast employee to check on your order. You should expect a reply in this thread. 



 

 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
New Poster

Re: Ipad

Thanks but still haven’t heard anything, call customer service and keep getting passed around
Official Employee

Re: Ipad

Hi GretaZerman, I can review this further on my side.  Please send me a private message with your account information (your name, and phone number). 

 

Thank you 

Official Employee

Re: Ipad

Hi Greta_Zerman, thank you for working with me through private message and please reach out if you still need assistance.

 

 

Thank you