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Internet to New Home

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New Poster

Internet to New Home

We just built a new home in between 2 cities that have Comcast Xfinity with service both ways less than a mile.  From everthing that can be seen comcast services are availible all around us but not on our road.  There are approximately 20 homes on this road and with no other options for internet.  How would we go about getting someone from Comcast Xfinity out to give us a cost on adding service to our road?

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Diamond Problem Solver

Re: Internet to New Home

You need a site survey. It’s been escalated to an official employee to help you out

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Internet to New Home

Hi lentsandbrian. We welcome you to the Xfinity Forums and thank you for creating your first post. I can assist with submitting a Serviceability ticket for you. This will allow our local field office to determine if we can offer you service at your address. Please send me a private message and include your full name, complete home address, and primary contact phone number so I can assist you. 
 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!