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Internet signal not coming in to condo

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New Poster

Internet signal not coming in to condo

I just bought a condo and the signal from the xfinity box to the condo is not coming in through the existing cables. The condo association does not allow cables to be hanging on the exterior walls of the condo and the only way to get the cables to the condo would be to either dig and lay a new cable or come in through a roof.

Will xfinity either go through the roof or lay cable underground to have internet reach my condo?

Internet is like a basic right nowadays and with work from home needs it is impossible to live without internet.

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Diamond Problem Solver

Re: Internet signal not coming in to condo

Will xfinity either go through the roof or lay cable underground to have internet reach my condo?
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Only a tech coming out can truly answer how service is going to get in your condo and be able to work within your association’s rules. Have you had one out yet? Have you backtracked your condo looking for heat line/splitters etc

I am a Retired Official Comcast Employee
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